What's Included
WhatsApp Business API Integration
Connect WhatsApp Business API directly to your CRM. Send automated messages, receive and respond to inquiries, run broadcast campaigns, and manage conversation history — all from one centralised system.
Email Automation & Sequences
Build sophisticated email automation: welcome sequences, follow-up cadences, nurture campaigns, and transactional emails — all triggered automatically based on customer behaviour and pipeline stage.
SMS Marketing & Notifications
Reach customers instantly via SMS with appointment reminders, promotional messages, status updates, and time-sensitive alerts — with high open rates and immediate delivery.
AI Chatbot Deployment
Deploy intelligent chatbots across your website, WhatsApp, and other channels. Handle common inquiries, qualify leads, book appointments, and escalate to human agents when needed.
Unified Inbox Management
One inbox for all channels — WhatsApp, email, SMS, web chat, social media. Your team sees every conversation in one place with full history, context, and customer profile.
Customer Conversation History
Every interaction across every channel is logged and searchable. Any team member can instantly see the full history of every customer relationship — no more asking customers to repeat themselves.
Broadcast Messaging Systems
Send targeted broadcast messages to segmented customer lists across WhatsApp, email, and SMS simultaneously. Reach the right customers with the right message at the right time.
Response Time Analytics
Track response times, resolution rates, and team performance across every channel. Identify where communication is breaking down and optimise your team's workflow accordingly.
Key Outcomes
Every system we build is tied to real operational and business outcomes — not just features.
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